Ahoy, Matey!
We are looking for an organized, multitasking, high-energy Medical Office Manager to join our team full-time. You must have a passion for helping kids learn and have fun! ABA Experience Preferred!
As the Office Manager, you will be responsible for keeping everything running smoothly in the center. You are a core team member, utilizing your multitasking, organization, and communication skills daily. It will be critical for you to understand a sense of urgency and prioritize tasks quickly. The office is quite busy; at any given time, you may be checking in anxious parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.
Job Description:
- Work at the front desk Monday - Friday 7:45 am-4:30 pm.
- Receptionist duties (answer phones, send/receive faxes, respond to emails, client check-in/out).
- Client Intake Procedures (give tours, review admissions forms, schedule assessments).
- Insurance Correspondence (benefit verification, preauth requests).
- Purchasing duties (Stock office supplies).
- Scheduling (Create client/staff daily schedules, track cancellations).
- Cleaning Duties (keep lobby and conference room clean and orderly).
- Plan Monthly Client Field Trips (accept permissions slips, arrange transportation).
- Staff Onboarding (prepare locker/uniforms, review employee handbook with them).
- Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events).
- Event planning for staff (make arrangements for Quarterly staff in-service training and team building activities).
Qualifications:
- BLS / CPR certification.
- No criminal background.
- Excellent oral and written communication skills.
- Ideally, bilingual (English and Spanish).
Expectations:
- Provide high-quality customer service to our clients.
- Maintain client privacy by HIPAA laws.
- Maintain the clinic's reputation for an organized, team environment.
- Behave professionally with all staff members, clients, and caregivers.
Benefits:
- Salary: $45K-$57K/Yr (depending on experience).
- 10 days paid vacation.
- 10 days paid holidays.
- Company-paid certification opportunities.